EssayHook exists to connect students with qualified academic writers, and that relationship only works when everyone involved treats each other with basic professionalism and respect. This Code of Conduct outlines the standards we hold writers, support staff, and clients to across every interaction on our platform.
1. Respectful Communication
All communication through order messaging, support channels, and revision requests should remain respectful. Harassment, threats, discriminatory language, or abusive behavior directed at a writer, client, or staff member will not be tolerated and may result in account suspension.
2. Honest Representation
Writers are expected to accurately represent their qualifications, subject expertise, and availability. Clients are expected to provide accurate assignment instructions, deadlines, and any required materials, since incomplete or misleading information makes it harder for a writer to deliver work that actually meets the assignment's requirements.
3. Original, Non-Plagiarized Work
Every completed order must be written from scratch specifically for that client. Writers may not reuse content across multiple orders, submit work copied from other sources without proper attribution, or misrepresent AI-generated content as original writing where our service policies require human-authored work.
4. Confidentiality
Writers and staff who have access to client information, including assignment details, personal background shared for admission essays, or payment information, are required to keep that information confidential and use it solely for the purpose of completing the relevant order.
5. Fair Use Of The Platform
Clients agree to use EssayHook's services in a manner consistent with our Terms and Conditions and their own institution's academic integrity policies. We encourage using delivered work as a study reference, a structural model, and a research aid, consistent with how a tutor or writing center might be used.
6. Reporting Concerns
If you experience or witness behavior that violates this Code of Conduct, whether as a client or a writer, please reach out through our Contact Us page. Reports are reviewed by our support team, and appropriate action is taken based on the nature and severity of the concern.
7. Consequences For Violations
Violations of this Code of Conduct may result in a formal warning, order cancellation, loss of writer or client account access, or permanent suspension from the platform, depending on the severity and frequency of the violation.
This Code of Conduct is reviewed periodically and may be updated to reflect changes in our platform or policies. Continued use of EssayHook after an update constitutes acceptance of the revised terms.